{"id":14836,"date":"2026-11-10T16:57:01","date_gmt":"2026-11-10T16:57:01","guid":{"rendered":"https:\/\/balmet.com\/otkaz-ot-dogovora\/"},"modified":"2026-11-10T16:57:01","modified_gmt":"2026-11-10T16:57:01","slug":"otkaz-ot-dogovora","status":"publish","type":"page","link":"https:\/\/mail.tnb-works.eu\/en\/otkaz-ot-dogovora\/","title":{"rendered":"Withdrawal from the contract"},"content":{"rendered":"<p>You can withdraw from a purchase in the shop without giving a reason, within the period set in the <a href=\"https:\/\/balmet.com\/obshti-usloviya\/\">Terms and conditions<\/a>. Fill in the form. Then you will see what you are sending and confirm the withdrawal. You will receive a confirmation by e-mail with the date and time we received it.<\/p>\n\n\n\t<form class=\"otkaz-form\" method=\"post\" action=\"#otkaz\" id=\"otkaz\" novalidate data-trp-original-action=\"#otkaz\">\n\t\t\t\t<div class=\"grid2\">\n\t\t\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t<label for=\"otkaz-name\">Full name<\/label>\n\t\t\t\t\t\t\t\t\t\t\t<input id=\"otkaz-name\" type=\"text\" name=\"otkaz_name\" value=\"\" autocomplete=\"name\" required aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t<label for=\"otkaz-email\">E-mail \u2013 the confirmation is sent here<\/label>\n\t\t\t\t\t\t\t\t\t\t\t<input id=\"otkaz-email\" type=\"email\" name=\"otkaz_email\" value=\"\" autocomplete=\"email\" required aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t<label for=\"otkaz-phone\">Phone <em>(optional)<\/em><\/label>\n\t\t\t\t\t\t\t\t\t\t\t<input id=\"otkaz-phone\" type=\"tel\" name=\"otkaz_phone\" value=\"\" autocomplete=\"tel\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t<label for=\"otkaz-order\">Order number<\/label>\n\t\t\t\t\t\t\t\t\t\t\t<input id=\"otkaz-order\" type=\"text\" name=\"otkaz_order\" value=\"\" autocomplete=\"off\" required aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"hint\">The number is in the order e-mail, for example 14745. If you do not have it, write what and when you ordered.<\/p>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t<label for=\"otkaz-date\">When you ordered or received the goods <em>(optional)<\/em><\/label>\n\t\t\t\t\t\t\t\t\t\t\t<input id=\"otkaz-date\" type=\"text\" name=\"otkaz_date\" value=\"\" autocomplete=\"off\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"field wide\">\n\t\t\t\t\t<label for=\"otkaz-products\">Which products you withdraw from <em>(optional)<\/em><\/label>\n\t\t\t\t\t\t\t\t\t\t\t<textarea id=\"otkaz-products\" name=\"otkaz_products\" rows=\"3\"><\/textarea>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"hint\">Leave it empty if you return the whole order.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"field wide\">\n\t\t\t\t\t<label for=\"otkaz-note\">Note <em>(optional)<\/em><\/label>\n\t\t\t\t\t\t\t\t\t\t\t<textarea id=\"otkaz-note\" name=\"otkaz_note\" rows=\"3\"><\/textarea>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"otkaz-hp\" aria-hidden=\"true\"><label>Website <input type=\"text\" name=\"otkaz_site\" tabindex=\"-1\" autocomplete=\"off\"><\/label><\/div><input type=\"hidden\" name=\"otkaz_t\" value=\"1794332638\">\t\t<input type=\"hidden\" name=\"otkaz_step\" value=\"review\">\n\t\t<button type=\"submit\" class=\"btn btn-primary btn-big\">Continue<\/button>\n\t\t<p class=\"legal\">On the next step you will see what you are sending and confirm the withdrawal.<\/p>\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n\t\n\n\n\n<p>You can also send a withdrawal by e-mail to <a href=\"mailto:office@balmet.com\">office@balmet.com<\/a> or by letter to Balmet Ltd, 6 Akademik Mihail Arnaudov St, 7000 Ruse, Bulgaria.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u041c\u043e\u0436\u0435\u0442\u0435 \u0434\u0430 \u0441\u0435 \u043e\u0442\u043a\u0430\u0436\u0435\u0442\u0435 \u043e\u0442 \u043f\u043e\u043a\u0443\u043f\u043a\u0430 \u0432 \u043c\u0430\u0433\u0430\u0437\u0438\u043d\u0430, \u0431\u0435\u0437 \u0434\u0430 \u043f\u043e\u0441\u043e\u0447\u0432\u0430\u0442\u0435 \u043f\u0440\u0438\u0447\u0438\u043d\u0430, \u0432 \u0441\u0440\u043e\u043a\u0430 \u043f\u043e \u041e\u0431\u0449\u0438\u0442\u0435 \u0443\u0441\u043b\u043e\u0432\u0438\u044f. \u041f\u043e\u043f\u044a\u043b\u043d\u0435\u0442\u0435 \u0444\u043e\u0440\u043c\u0443\u043b\u044f\u0440\u0430. \u0421\u043b\u0435\u0434 \u0442\u043e\u0432\u0430 \u0449\u0435 \u0432\u0438\u0434\u0438\u0442\u0435 \u043a\u0430\u043a\u0432\u043e \u0438\u0437\u043f\u0440\u0430\u0449\u0430\u0442\u0435 \u0438 \u0449\u0435 \u043f\u043e\u0442\u0432\u044a\u0440\u0434\u0438\u0442\u0435 \u043e\u0442\u043a\u0430\u0437\u0430. \u041d\u0430 [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/mail.tnb-works.eu\/en\/wp-json\/wp\/v2\/pages\/14836"}],"collection":[{"href":"https:\/\/mail.tnb-works.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mail.tnb-works.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/mail.tnb-works.eu\/en\/wp-json\/wp\/v2\/comments?post=14836"}],"version-history":[{"count":0,"href":"https:\/\/mail.tnb-works.eu\/en\/wp-json\/wp\/v2\/pages\/14836\/revisions"}],"wp:attachment":[{"href":"https:\/\/mail.tnb-works.eu\/en\/wp-json\/wp\/v2\/media?parent=14836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}